Effective incident management requires more than logging events — it demands a repeatable process that turns findings into action. In this guide, we outline seven steps to close the loop and improve learning across sites.

1. Capture with context (who/what/where/when)
2. Classify accurately (severity, category)
3. Investigate and identify root cause (RCA)
4. Define corrective and preventive actions (CAPA)
5. Assign owners and due dates
6. Verify effectiveness
7. Share learnings across teams

With Ensemble EHS, these steps are integrated with mobile capture, workflows, and dashboards.